Privacy Policy

Sanctuary Pest Control and Termite Management has strict privacy policy standards and is following Australian Government guidelines regarding the use of digital information and written information that we may gather.

Our main thrust of implementation of a proper privacy policy is that we do not pass on or resell any of our customers details or any enquiry details that we are sent through email, phone calls or web enquiry forms on our website.

We only collect this information for the purpose of servicing our Pest Control and Pest Inspection business in line with the Aust. govt. privacy guidelines, i.e.

"An organisation must not collect personal information unless the information is necessary for one or more of its functions or activities."

We treat these details such as Name, Address, Phone number and Email address as confidential and will seek to not in any way misuse these details we gather.

The only time we would share any confidential or private data such as a customer's address was if we had to discuss a particular pest management case with a supplier or other pest professional who would be bound to also keep the information confidential and secure.
Also if a customer has indicated they need a Building inspector we would ask the customer if they wanted to be contacted by the building inspector we work in conjunction with or for us to organise a building inspection for them.

We have read the details of the Australian Govt's Privacy Act 1988 and the Privacy Principles document put out by the Australia Govt.
View the National Privacy Principles document as a .pdf here.
An updated copy may possibly found on the Govt Privacy website at

The owner and operator of Sanctuary Pest Control and Termite Management Mr. Michael Powell is the designated "Privacy Officer" and may be contacted by mail with the details below or on the contact page.